Effective Date: April 11, 2024
Thank you for shopping at Tegan Elli Media. We are committed to ensuring your satisfaction with every purchase. In the event that you need to return a product or request a refund, please read our policy below to understand the process, conditions, and timeframes involved.
1. Returns Eligibility:
- We accept returns for digital marketing products purchased directly from our website, Teganellimeida.com.
- Returns must be initiated within 30 days of the purchase date.
2. Initiate a Return:
To initiate a return, please contact our customer support team at [email protected] with your order number and reason for return. We will provide you with further instructions on how to proceed.
3. Refunds:
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable amount of time.
4. Product-Specific Requirements:
Some digital marketing products may have additional return requirements or restrictions. Please refer to the product description or contact our customer support team for more information.
5. Fees and Costs:
There are no fees or costs associated with initiating a return or requesting a refund for eligible products.
6. Contact Information:
If you have any questions or concerns about our refunds and returns policy, please don’t hesitate to contact us:
Email: [email protected]
Address: PO Box 7341 Sippy Downs, QLD, Australia, 4556
7. Fair Usage Policy:
We reserve the right to refuse returns or refunds if we determine that they are being requested in bad faith or in violation of this policy.
8. Changes to Policy:
Tegan Elli Media reserves the right to modify or update this refunds and returns policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase from Tegan Elli Media, you agree to abide by the terms and conditions outlined in this refunds and returns policy. If you have any questions or need further clarification, please do not hesitate to contact us.
Thank you for choosing Tegan Elli Media for your digital marketing needs.
Sincerely, Tegan Elli Media